Check the Xbox services, games, and apps for any service outages.

Important: The following steps apply only to devices currently running an activated copy of Windows 11 Home.If you’re not activated, we recommend you activate Windows 11 Home first. For more info, see Activate Windows.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

On the Email tab, choose your account (profile), and then choose Repair.

On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

Before considering troubleshooting options, make sure your device is up to date. Select Start > Settings > Update & Security > Windows Update , then select Check for updates.If you need help setting up your external monitors, see How to use multiple monitors in Windows 10.

Whether you're at home, work, or out and about, chances are you'll find a Wi-Fi network that you can connect to for internet access. Select the Network, Sound, or Battery icons ( ) on the far right side of the taskbar to open quick settings. The Disconnected icon appears when you’re not connected.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Observações: Sua senha de Hotmail ou Outlook.com é a mesma que a senha da Conta Microsoft. Se você puder entrar, mas estiver tendo problemas com Outlook.com, marque o status de serviço.Se o status não for verde, aguarde até que o serviço esteja funcionando normalmente e tente outra vez.