Solution 4: Reset Surface. If you’re still having a problem with your touchscreen, try resetting your Surface. To learn how, see Restore or reset Surface for Windows and follow the recommended steps for "Reset this PC.". After the reset and device setup, use touch to open an application like Microsoft Edge or another web browser, and try to scroll pinch to zoom, swipe in from the right, and ...

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Notes: If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time, and you can continue to use the product until your Microsoft 365 subscription expires.

If our automated tool can't fix your issue, or if you'd like to fix it yourself, see the next section. Let us fix your issue Download Support and Recovery Assistant for Microsoft 365. Start Outlook in safe mode and disable add-ins. Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins ...

Install the 32-bit or 64-bit version of Office. Select your version below and follow the installation steps. Microsoft 365, Office 2019, or Office 2016 (Follow the steps to select a specific bit version, such as 64-bit if that's the version you need.)

Note: Mac trackpads don't support zoom in meetings. If you're on a Mac, use one of the other options. If you're using Linux, giving and taking control of shared content isn't available at this time. Open shared content in new window.

Outlook won't accept my password. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.. If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

A Blue cloud or a cloud with an arrow icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand.

For volume license versions of Project or Visio, use the Office Deployment Tool (ODT) to install a Click-to-Run version. If you have a volume license for Project 2016 or Visio 2016 and you’re trying to install the Click-to-Run version of Microsoft 365 Apps for enterprise, you can use the Office Deployment Tool to download and install the Click-to-Run perpetual (stand-alone) versions of ...

I don't see the Microsoft Rewards gift card I want. Some gift cards aren’t always available through Microsoft Rewards - check back often! In the meantime, there are always great apps, movies, games, sweepstakes, and more available - all from Microsoft. Explore the Redeem page to see what’s available now.