Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Note: The scan creates a backup file during the repair process.To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File.

After you've signed up for Microsoft 365, you and your employees can install your Office apps. From the admin center, select Office software.. Choose a language, and then select Install.. When prompted, select Run.. Select Yes to allow the app to make changes to your device.. The installation may take several minutes, depending on your Internet speed.

Scenario. Description. Recommended Solution. Add Teams meeting add-in for Outlook. Helps fix the issue where teams meeting add-in is missing or is not loaded, preventing you from creating teams meeting from Outlook.

Track and print results. When you create and send an email with voting buttons to others, you may want to track and print the results. You can either quickly copy the voting results into a blank Word document or a new email, or copy them into Excel so you can work with the data later.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently Secure Boot capable.

Next to Reset this PC, select Reset PC and choose an option:. Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC.This option removes changes you made to settings, as well as apps and drivers you installed.