Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Send in your Surface. If none of the previous solutions have resolved your issue, you can send in your Surface. If you decide to send it in, go to Device service and repair and sign in with your Microsoft account. If your device is already registered, select it and follow the instructions.

To help protect your privacy, the new Microsoft Edge sets tracking prevention to balanced by default. For increased protection, you can switch your tracking prevention to strict or block all third-party cookies.

Select Review activity to check for any unusual sign-in attempts on the Recent activity page.If you see account activity that you're sure wasn't yours, let us know and we can help secure your account—if it's in the Unusual activity section, you can expand the activity and select This wasn't me.If it's in the Recent activity section, you can expand the activity and select Secure your account.

A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.

If you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox Live Policy & Enforcement Team.For more info, see Microsoft’s Code of Conduct Explained for Xbox Live Customers. Learn more about Xbox Live policies and your account, how to submit a Case Review, and what you ...

Find out how to submit a case review and learn more about your Xbox enforcements.

Activity reporting is available for members in your family group.You can learn how to turn activity reporting on or off, including turning off email notifications if you only want to view the report online.. Having trouble with activity reporting? Here are some solutions to try: Check that your family member's Microsoft account didn't expire on their device

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

First time, infrequent senders, or senders marked [External] - While it's not unusual to receive an email or Teams message from someone for the first time, especially if they are outside your organization, this can be a sign of phishing.Slow down and take extra care at these times. When you get an email or a Teams message from somebody you don't recognize, or that Outlook or Teams identifies ...