However, if the troubleshooter is unable to rectify the problem, it’s likely because the driver update wasn’t available in Windows. In such cases, you have a couple of options below: Switch the driver to UVC driver. Right-click on the Start button and select Device Manager.

Note: Mac trackpads don't support zoom in meetings. If you're on a Mac, use one of the other options. If you're using Linux, giving and taking control of shared content isn't available at this time. Open shared content in new window.

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

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Microsoft Edge is the recommended browser by Microsoft. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.

Cause: Your network connection is unavailable. Solution: Make sure that your computer is connected to the network. For instructions on checking the status of your network connections, see Mac OS Help. Or, you can contact your Exchange server administrator or your network administrator.

Top of Page. Contacts (People) keyboard shortcuts. The People view is your address book in Outlook where your personal contacts are stored and where you can open any address book that has been set up for your organization. The People, Mail, and Calendar views work together so you can easily send mail to and schedule appointments with your most important people.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

A Blue cloud or a cloud with an arrow icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand.

If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.