Check the “Known Issues” section to see if an issue you’re experiencing is currently being tracked. If you’re still having the problem, or you have a new issue to report, make sure to send that feedback to Xbox.

Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android).You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the ...

了解如何接收从 Microsoft 购买的商品的退款或换货。

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