Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
How to sign out of your Microsoft account everywhere
If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.
Applies To:
Microsoft account dashboard
在电脑或 Mac 上下载并安装或重新安装 Microsoft 365 或 Office 2021 - Microsoft 支持
准备好安装了吗？ 在开始之前，请确保电脑或 Mac 满足 系统要求。. 如果你已兑换产品密钥，只需重新安装应用，或者知道你已通过工作或学校分配了许可证，则可以跳到登录部分 ，下载并安装 Microsoft 365 或 Office。 但是，如果是 首次 安装 Microsoft 365 或 Office，可能需要先执行一些步骤。
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Office.com
How to earn Microsoft Rewards points - Microsoft Support
Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).
Applies To:
Microsoft account dashboard
Uninstall or remove apps and programs in Windows
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.
查找 Windows 产品密钥 - Microsoft 支持
查找 Windows 7 或 Windows 8.1 的产品密钥. 卸载或重新安装 Windows 7 或 Windows 8.1 时，通常需要产品密钥。 通常，如果购买的是实物 Windows 拷贝，产品密钥应该在标签上或者在 Windows 随附包装盒中的卡上。
Applies To:
Microsoft account dashboard
Activate Office - Microsoft Support
If this screen appears, Microsoft 365 is installed as a one-year subscription or one-time purchase. A digital product key is transmitted to your PC, so you won't need or receive a printed product key.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Start your PC in safe mode in Windows - Microsoft Support
Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.
Contact - Microsoft Support
Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.