If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally ...

Find out how to install Windows 11 on your device, whether you need to use Windows Update, Cloud download, or Local reinstall. Get tips and troubleshooting help from Microsoft Support.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Learn how to access the Control Panel in Windows for managing your system settings and programs.

If you haven't yet, install the PC Health Check app here. Press Windows logo key + S or select Search, type pc health check, and select PC Health Check from the list of results. Select Check now. It can take up to 24 hours for Windows Update to refresh your eligibility info. If your eligibility info is not updating in a timely manner, you can ...

Microsoft Rewards points don’t have any cash value. It usually takes about 5,000 points to redeem something worth $5. Learn more about redeeming Microsoft Rewards points. Microsoft Rewards points will expire if there are no earning activities within 18 months.

If these steps don't fix your Bluetooth problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of the problem. Include details about what you were doing or specific steps you were taking when the problem occurred. For example, if you started having Bluetooth problems after updating Windows or changing ...

現在 Windows 10 を実行している場合、PC 正常性チェックにより、お使いのデバイスが Windows 11 の最小システム要件を満たす適格なものかどうかを確認するための包括的なチェックが実行されます。 お使いのデバイスが適格である、またはそうではない理由と、デバイスが要件を満たさない場合に ...

How to enable TPM. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now. From the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes.

If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. Microsoft account security info & verification codes. How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died