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For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English

Save to a file - You can save your recovery key as a plain text file on any device. If you need that file in the future just open it with any text editor like Notepad or Microsoft Word and you'll be able to read the key.

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Windows 11 is designed to bring you closer to what you love and is releasing at a time when the PC is playing an even more central role in the way we connect, create and play.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.