Important: The following steps apply only to devices currently running an activated copy of Windows 11 Home.If you’re not activated, we recommend you activate Windows 11 Home first. For more info, see Activate Windows.

If you can't connect to the Ethernet network on either PC, it might be a problem with your router, internet service provider, or USB to Ethernet adapter. On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection. Make sure the Ethernet cable is securely plugged ...

Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first. Create or open an existing file and select File > Account (or it might say Office Account). Under Product information, find the About button and check for the following:

Check the Xbox services, games, and apps for any service outages.

有些网站专为与 Internet Explorer 一起使用，它们具有 Microsoft Edge 等新式浏览器不支持的功能。 如果你需要查看其中的某个网站，可使用 Microsoft Edge 中的 Internet Explorer 模式。

Learn how to access the Control Panel in Windows for managing your system settings and programs.

Observações: Sua senha de Hotmail ou Outlook.com é a mesma que a senha da Conta Microsoft. Se você puder entrar, mas estiver tendo problemas com Outlook.com, marque o status de serviço.Se o status não for verde, aguarde até que o serviço esteja funcionando normalmente e tente outra vez.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

Tip: If you installed the Microsoft 365 apps as part of a suite, such as Office Home and Student or Microsoft 365, search for the suite name.For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Microsoft 365 suite.

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .