若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Note: Microsoft is updating the way we ask for permission to use your voice data to improve Microsoft products that use our speech recognition technology.This may impact the data you see on your privacy dashboard. To learn more about these changes, see How does Microsoft protect my privacy while improving its speech recognition technology?

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.

Windows 10 Windows 10, version 1607, all editions Windows Server 2016, all editions Win 10 Ent LTSC 2019 Win 10 IoT Ent LTSC 2019 Windows 10 IoT Core LTSC Windows Server 2019 Windows 10 Enterprise and Education, version 21H2 Windows 10 IoT Enterprise, version 21H2 Windows 10 Enterprise Multi-Session, version 21H2 Windows 10, version 22H2, all editions Windows 11 version 21H2, all editions ...

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Tip: To quickly open the On-screen Keyboard in Windows 11, click the Windows button.Begin typing On-Screen Keyboard which will appear in the search entry box. Under Search, which will appear as a list above the search box, click the On-Screen Keyboard search result. When the on-screen keyboard appears, click the ScrLk button.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

You can open the Copilot pane via the Copilot icon in the ribbon's Home tab. This helpful feature provides answers to questions—broad or specific—about your document. You can even iterate and refine with back-and-forth discussions, get a summary or specific information about the document content, or ask it to generate ideas, tables, or lists that you can copy and insert into your document.