Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Features with audio and video functionality.. Many features that come as part of Windows can be used to view or play video or audio content. Here are some examples: OneNote app (lets people record or play audio), Microsoft Edge web browser (lets people play audio and video content on the internet), the Photos app, the OneDrive app, and others.

Select Home > Get Add-ins. Search for Emoji, choose an add-in, and select Add. Follow any additional instructions to learn how to use it. Need more help? Want more options? Discover Community. Explore subscription benefits, browse training courses, learn how to secure your device, and more.

To find touchpad devices, select Human Interface Devices or Mice and other pointing devices, then right-click the device you'd like to update.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

To do this. Press. Move to the Tell me or Search field on the ribbon and type a search term for assistance or Help content.. Alt+Q, then enter the search term. Open the File menu.. Alt+F. Open the Home tab and format text and numbers and use the Find tool.. Alt+H. Open the Insert tab and insert PivotTables, charts, add-ins, Sparklines, pictures, shapes, headers, or text boxes.