If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Remarques : Votre mot de passe Hotmail ou Outlook.com est le même que celui de votre compte Microsoft. Si vous pouvez vous connecter mais que vous rencontrez des problèmes avec Outlook.com, vérifiez l’état du service.Si l’état n’est pas vert, patientez jusqu’à ce que le service fonctionne normalement et essayez de vous reconnecter.

Note: If you don't see Extensions to the right of your browser address bar, select Settings and more > Extensions.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Cross-device copy and paste (for Surface Duo and select Samsung and HONOR and OPPO and ASUS devices) Let emailing yourself photos and files be a thing of the past — now you can just copy and paste or drag and drop content between your Android device and your PC.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.