Check the Xbox services, games, and apps for any service outages.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Important: The following steps apply only to devices currently running an activated copy of Windows 11 Home.If you’re not activated, we recommend you activate Windows 11 Home first. For more info, see Activate Windows.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Note: This article explains the minimum system requirements for running Windows 11 on a PC. Minimum system requirements are designed to provide a great computing experience across a variety of devices, now and into the future.

Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.

Note: If you are in tablet mode, you may not be able to see your desktop icons properly.You can find the program by searching for the program name in File Explorer. To turn off tablet mode, select action center on the taskbar (next to date and time), and then select Tablet mode to turn it on or off.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

Do you want to learn how to navigate Windows using keyboard shortcuts? Whether you need to switch between apps, open the command prompt, or perform any other tasks, you can find a full list of keyboard shortcuts in Windows on this webpage. Discover how to save time and improve your productivity with these handy tips.