Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

We want to hear from you! Please continue to share your feedback with us — either in the Google Play Store, directly in the Phone Link and Link to Windows apps, or at the bottom of this article.

Note: If you see the icon next to the On/Off toggle for an app, you can select it to see the registry location that contains the path for the app. Apps installed through Microsoft Store (.MSIX apps) don’t have these icons. If you select the icon for these apps, File Explorer opens and highlights the executable file.

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

In the Windows emoji picker, you can either scroll through the list, use the category icons at the top or bottom of the emoji picker, or type a keyword to search for the emoji you want.

Next to Choose where to get apps, select one of the available options.To see recommendations, select Anywhere, but let me know if there's a comparable app in the Microsoft Store.. To stop seeing app recommendations, select Anywhere.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.