On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

Learn how to sign in or out of your Outlook.com email account, and get solutions for common login issues.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to find and change settings in Windows. Find your Windows settings in a snap! Select the Start button, then select Settings .From there, browse the categories or use search to find what you're looking for.

Learn how to access and manage your Windows sign in options. Use a password, Windows Hello, or a security key to unlock your device.

Check the Xbox services, games, and apps for any service outages.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

Learn how to troubleshoot when the camera is not working in Windows or you see errors 0xA00F4244 or 0x200F4244.

Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.