Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.. Outlook and Outlook.com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need to contact your email provider for their settings.

To return to browsing without Internet Explorer mode, you can click Leave on the information bar at the top of the screen, or close your current tab and open a new tab in Microsoft Edge.

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.

Under Ways to sign in , you have three choices to sign in with Windows Hello:. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera

Here's more info on what permissions allow an app to do: Access all your files, peripheral devices, apps, programs, and registry: The app has the ability to read or write to all your files (including documents, pictures, and music) and registry settings, which allows the app to make changes to your computer and settings. It can use any peripheral devices that are either attached or part of ...

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC.