The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox profile (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

There are two ways you can connect without using a router:

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process.

Note To use many of the Xbox features within Game Bar, including Xbox Social features, you must have the Xbox app for Windows installed. To use Xbox Social features, sign in to Game Bar with your Microsoft account. Press the Windows logo key + G to open Game Bar, choose Settings > Accounts, select Sign in, and then follow the steps.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Learn about the benefits of using a PIN to help keep your account secure on Xbox.

Here’s a checklist to help you determine whether your Windows device is game-ready. Expand all

Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

Obtén información sobre los juegos y las aplicaciones de Xbox y obtén ayuda con los problemas que tengas.

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.