Find out how different types of enforcement actions can impact your Xbox profile and device.

Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters. Codes can be digital or physical cards that you purchase from Microsoft or a trusted retailer.

Xbox Support ofrece ayuda para preguntas de Xbox, Game Pass y facturación. Obtén asesoramiento y servicio de atención al cliente en la comunidad de Xbox Support.

Xbox 本体または Web で Xbox の購入履歴を表示できます。 以下の手順を使用して、情報を確認するか、認識できない料金に関するヘルプを表示します。

Note If these solutions don’t resolve your issue, make sure to review the info that’s provided under “Additional support solutions” for the scenario that best fits your situation.

Note To use many of the Xbox features within Game Bar, including Xbox Social features, you must have the Xbox app for Windows installed. To use Xbox Social features, sign in to Game Bar with your Microsoft account. Press the Windows logo key + G to open Game Bar, choose Settings > Accounts, select Sign in, and then follow the steps.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox profile (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Find out how to use Game Bar to record your epic gaming moments.

了解如何在任何 Xbox One 或 Xbox Series X|S 主机上添加或删除 Xbox 档案。