Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

To change your capture settings, press the Start button , and then select Settings > Gaming > Captures.The following sections cover the capture settings you can adjust.

Check for updates in the Phone Link by opening Settings > About > Check for updates.Install any pending updates to make sure your content stays up-to-date. You may also need to check for updates in the Link to Windows app on your Android device.

Las mercancías digitales, como aplicaciones, juegos, contenido de complementos, suscripciones, películas, programas de televisión y libros, no son reembolsables, a menos que la oferta o la legislación aplicable especifiquen tu derecho al reembolso.

When you start a focus session, a focus timer will appear on screen. To use additional focus tools in the Clock app, expand the focus timer to get the full view of the Clock app.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Служба поддержки Майкрософт поможет вам использовать продукты Майкрософт. Ознакомьтесь со справочными статьями, видео и учебными курсами по Microsoft Copilot, Microsoft 365, Windows, Surface и другим решениям.

El soporte técnico de Microsoft está aquí para ayudarle con los productos de Microsoft. Encuentre artículos de procedimientos, vídeos y formación sobre Microsoft 365 Copilot, Windows, Surface y mucho más.