Note: In earlier versions of Outlook, IMAP accounts also used an Outlook Data File (.pst).In Outlook 2016 and Outlook for Microsoft 365, IMAP accounts use Offline Outlook Data Files (.ost). You can also use an Outlook Data File (.pst) to backup or export items from any type of email account.

Visio is a diagraming tool that makes it easy and intuitive to create flowcharts, diagrams, org charts, floor plans, engineering designs, and more by using modern templates with the familiar Office experience. On this page, you can access some of the top templates and sample diagrams available in Visio, or request ones that you want. To see the hundreds of templates and sample diagrams ...

Important Because changing your Microsoft account password is slightly different than resetting a forgotten password, this page does not cover the steps to reset your account password.

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Get up to speed with Microsoft Office by using these cheat sheets for quick reference and mastering keyboard shortcuts.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

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You can use data from a Excel worksheet as the basis for a PivotTable or PivotChart. The data should be in list format, with column labels in the first row, which Excel will use for Field Names.Each cell in subsequent rows should contain data appropriate to its column heading, and you shouldn't mix data types in the same column.

How to remove manual page breaks in Word, and adjust where automatic page breaks occur in your documents.

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.