Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. If you don’t know your BitLocker key, see Find my BitLocker recovery key.. During the resetting process, it is possible that your screen may go black for a long period of time (occasionally upwards of 15 minutes) and that your device may attempt to restart itself during this period.

Unplug the network cable from the back of your console. Inspect the cable’s connector and the Xbox console’s socket to make sure that they are clean and free of debris.

Contactez le support Microsoft. Recherchez des solutions aux problèmes courants ou bénéficiez de l’aide d’un agent de support.

Contatta il Supporto tecnico Microsoft. Trova soluzioni a problemi comuni, oppure ottieni assistenza da un operatore del supporto.

Obtenez de l’aide et du support sur Microsoft Edge. Recherchez du contenu de support Microsoft Edge, des articles pratiques, des didacticiels et bien plus encore.

如果您不希望第三方網站在您的計算機上儲存 Cookie，您可以封鎖 Cookie。 但是這樣做可能會使某些網頁無法正確顯示，您也可能會收到來自網站的訊息，告知您必須允許 Cookie 才能檢視該網站。

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到 Microsoft 帐户后，可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。

在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。

When you use Game Mode, Windows prioritizes your gaming experience by turning things off in the background. When you’re running a game, Game Mode: