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向 Microsoft 帐户兑换礼品卡或代码 - Microsoft 支持
如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同:兑换到 Microsoft 帐户后,可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店,并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。
Applies To: Microsoft account dashboard
修复 Windows 中的 USB-C 问题 - Microsoft 支持
注意: 带 USB Type-C 连接器的电脑具有更高的功率限制。 如果连接器支持 USB 电力传输,则其能够以更大的功率实现更快速充电。. 要更快地充电,你的电脑、充电器和线缆均必须符合行业标准。
Camera doesn't work in Windows - Microsoft Support
Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.
Windows 更新疑难解答 - Microsoft 支持
如果你在下载和安装 Windows 更新时收到错误代码,更新疑难解答可以帮助解决该问题。 选择“开始 ”>“设置> ”>“更新和安全 ”>“疑难解答”>“其他疑难解答”。 接下来,在“启动并运行”下,选择“Windows 更新” > “运行疑难解答”。 运行完疑难解答后,最好重启设备。
获取 Windows 中的经典免费 Solitaire 游戏 - Microsoft 支持
喜欢早期 Windows 版本中的免费 Solitaire 游戏吗?我们已将它们全部打包在一个便利的应用中,即 Microsoft Solitaire Collection。
修复 Windows 中的屏幕闪烁问题 - Microsoft 支持
Windows 中的屏幕闪烁问题通常是由显示驱动程序导致的。 若要更新显示驱动程序,需要在安全模式下启动电脑、卸载当前的显示适配器,然后检查驱动程序更新。
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
How to get and use app passwords - Microsoft Support
After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...
Manage Xbox online safety and privacy settings | Xbox Support
Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.
Contact opnemen - Microsoft Ondersteuning
Neem contact op met de Microsoft-ondersteuning. Zoek oplossingen voor veelvoorkomende problemen of vraag hulp van een ondersteuningsagent.