Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.

注意: 如果知道密码，但只想更改密码，请转到“account.microsoft.com 安全”选项卡，然后选择“更改我的密码”。. 如果知道用户名和密码但已停止工作，请阅读我的用户名和密码已停止工作。

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到 Microsoft 帐户后，可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。

若要在Windows 11电脑上使用移动应用，需要安装Amazon Appstore。 设置完成后，你将能够浏览和安装精选目录中的移动应用。

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Microsoft Edge 是 Microsoft 推荐的浏览器. 对 Internet Explorer 的支持已于 2022 年 6 月 15 日结束。 如果访问的任何网站需要 Internet Explorer 11，则可以在 Microsoft Edge 中使用 Internet Explorer 模式重新加载它。

Support reading and writing by using Immersive Reader to customize how word documents appear while you read and edit. Immersive Reader provides options for a comfortable and easy to process experience by allowing you to listen to the text read aloud or adjust how text appears by modifying spacing, color and more.

Check the Xbox services, games, and apps for any service outages.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.