Mouse and keyboard problems in Windows - Microsoft Support
Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.
Update your security processor (TPM) firmware - Microsoft Support
2. Install any applicable firmware updates. If you have a Surface device, see Security issue for TPM on Surface devices for more information and instructions.. If your device is not from Microsoft, locate the device manufacturer of your device in the following table, select the corresponding link, and apply the firmware update that's provide.
How to investigate a billing charge from Microsoft
Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.
Applies To: Microsoft account dashboard
Check the recent sign-in activity for your Microsoft account
If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.
Applies To: Microsoft account dashboard
Open the Start menu - Microsoft Support
To open the Start menu—which contains all your apps, settings, and files—you can do any of the following: On the center or left end of the taskbar, select the Start icon.
Open the Camera in Windows - Microsoft Support
How to open the Camera app in Windows. To open up your webcam or camera, select the Start button, then select All apps, and then select Camera in the list of apps. If you have multiple cameras, you can switch between them by selecting Change Camera at the top right once the Camera app is opened.. Open Camera
Caring for your battery in Windows - Microsoft Support
Lithium-ion batteries are the most common type of battery used in today’s mobile devices—including laptops and tablets. These batteries charge quickly, discharge at a steady rate, and they have high-energy density that allows for small cell sizes in batteries.
Diagnostic data in Microsoft 365 - Microsoft Support
Note: Diagnostic data may contain "personal data" as defined by Article 4 of the European GDPR, but it doesn't contain your name, your email address, or any content from your files.All diagnostic data Microsoft collects during the use of Microsoft 365 applications and services is pseudonymized, as defined in ISO/IEC 19944-1:2020, section 8.3.3.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, OneDrive for Business, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneDrive (work or school), Excel for iPad, Word for iPad, PowerPoint for iPad, OneNote for iOS, Excel for iPhone, Word for iPhone, PowerPoint for iPhone, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Visio Viewer for iPad
Show desktop icons in Windows - Microsoft Support
Note: If you are in tablet mode, you may not be able to see your desktop icons properly.You can find the program by searching for the program name in File Explorer. To turn off tablet mode, select action center on the taskbar (next to date and time), and then select Tablet mode to turn it on or off.
Change desktop background and colors - Microsoft Support
Select Start > Settings > Personalization.The preview window gives you a sneak peek of your changes as you make them. In Personalize your background, you can select a picture, a solid color, or a slideshow of pictures you create.Or you can choose Windows spotlight to see a new image from around the world every day.