An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Important: You won't lose files or data by resetting OneDrive on your computer.Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

注意: 无线显示应用在运行 Windows 11 版本 22H2 及更高版本的设备上可用。如果运行的是早期版本的 Windows，请在任务栏的搜索框中输入 “连接”，然后在结果列表中选择“连接”，从而启动 “连接” 应用。 若要了解正在运行的 Windows 版本，请参阅 我运行的是哪个版本的 Windows 操作系统？

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

注意: 如果知道密码，但只想更改密码，请转到“account.microsoft.com 安全”选项卡，然后选择“更改我的密码”。. 如果知道用户名和密码但已停止工作，请阅读我的用户名和密码已停止工作。

To activate Windows 11 using an internet connection: As Windows 11 will automatically activate if you are connected to the internet, you can confirm your activation status by selecting Start > Settings > System > Activation and looking under Windows.. If online activation fails, first try the activation troubleshooting in Activate Windows.. To activate Windows 11 by phone:

OneDrive 内置在某些版本的 Windows 中，并且无法卸载。 但是可将其隐藏并停止同步过程，使其保持隐藏状态。 为此，请关闭所有 OneDrive 设置并从“文件资源管理器”中删除 OneDrive 文件夹。