Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.

Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English

Note: If you have previous activity history stored in the cloud before Windows 11 23H2 and 22H2, January 23, 2024-KB5034204 update, you can use the Clear activity history button to delete previously stored data in the cloud. Otherwise, your activity history will be automatically deleted within 30 days from when your data was last synced to the cloud

Next to Reset this PC, select Reset PC and choose an option:. Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC.This option removes changes you made to settings, as well as apps and drivers you installed.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Note: If you don’t want to start your Surface from your USB drive, make sure the drive isn't inserted in the USB port on your Surface when you start it.

Make the everyday easier with Windows 11. When there's a lot to do, Windows 11 helps you get it done. With intuitive navigation and new multitasking tools, it brings you the performance you want and the security you need.

Open Microsoft Edge, select Settings and more (...), and then select Settings. Look for your version under About Microsoft Edge.

Para criar a mídia de instalação, você precisará do seguinte: Um computador com uma conexão de Internet confiável.. O tempo de download varia, dependendo de sua conexão com a Internet.