Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently Secure Boot capable.

Country/Region. Country/Region code. Phone number. Language. Australia. N/A. 13 20 58. English. New Zealand. N/A +64. 0800 800 004 9 368 5680. English

If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft ...

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Is it available on my device? BitLocker encryption is available on supported devices running Windows 10 or 11 Pro, Enterprise, or Education. On supported devices running Windows 10 or newer BitLocker will automatically be turned on the first time you sign into a personal Microsoft account (such as @outlook.com or @hotmail.com) or your work or school account.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Note: Microsoft is updating the way we ask for permission to use your voice data to improve Microsoft products that use our speech recognition technology.This may impact the data you see on your privacy dashboard. To learn more about these changes, see How does Microsoft protect my privacy while improving its speech recognition technology?