The Xbox app for Windows is where you can go to play and manage PC gaming content on your Windows device. Whether you’re an Xbox Game Pass member, or you’ve bought titles from the Microsoft Store, your games await in the app.

Disability answer desk. Accessible help and resources to get your Xbox questions answered.

There's a temporary problem with the Xbox Live service. Your Xbox Live account has been temporarily blocked because the system detected suspicious activity.

Learn what to do when you can’t sign in to your Xbox console after you change your Microsoft account password.

Disability answer desk. Accessible help and resources to get your Xbox questions answered.

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.

Learn about the tools and features that Xbox provides in our quest to make gaming accessible to players of all abilities.

Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters. Codes can be digital or physical cards that you purchase from Microsoft or a trusted retailer.

Learn where to find the console ID, device ID, and serial number on your Xbox console.

You can update your billing address online or right from your Xbox One console. Learn how here.