Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process.

Saiba como baixar jogos e aplicativos no Xbox, incluindo como pausar, alterar a ordem de download ou reinstalar.

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.

Browse the web right from your Xbox console. Just launch the Microsoft Edge app and you can keep up with your favorite sites on the internet, watch videos, and even play games – all without leaving your console.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Network contention on your home network - Network-enabled devices can compete on your home network for the same download bandwidth as your console. Try pausing any download activity from other devices on your home network to see if that improves your console’s download speed.

Learn how to start a party with your friends on your Xbox console, or while playing Xbox games on your Windows or mobile device.

Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

You can set up Google Assistant on your console and with the Google Home app.

Remarques : Votre mot de passe Hotmail ou Outlook.com est le même que celui de votre compte Microsoft. Si vous pouvez vous connecter mais que vous rencontrez des problèmes avec Outlook.com, vérifiez l’état du service.Si l’état n’est pas vert, patientez jusqu’à ce que le service fonctionne normalement et essayez de vous reconnecter.