Wenn Sie derzeit Windows 10 verwenden, bietet PC Health Check eine umfassende Eignungsprüfung für Ihr Gerät, um sicherzustellen, dass es die Mindestsystemanforderungen von Windows 11 erfüllt. Sie erhalten Informationen dazu, warum Ihr Gerät geeignet oder nicht geeignet ist, sowie Informationen dazu, was Sie tun können, wenn Ihr Gerät die Anforderungen nicht erfüllt.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.

Important: You won't lose files or data by resetting OneDrive on your computer.Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

This article is for Outlook.com. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows.. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

Windows 允许添加多个用户帐户以使用同一设备，使每个用户都有自己的设置、文档和应用程序。 例如，家长可以拥有自己的具有管理权限的帐户来管理设置和安装软件，而孩子可以拥有启用了家长控制的标准帐户来监视和限制其使用情况。

Check the Xbox services, games, and apps for any service outages.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.