Important: Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support can't help you retrieve or circumvent a lost or forgotten password.

Learn how to locate your Microsoft Office product key, which allows you to activate and use your Office products without requiring a Microsoft account.

To add a folder to the folder pane, do the following: In the left pane of Mail, Contacts, Tasks, or Calendar, right-click where you want to add the folder, and then click New Folder.

Under Ways to sign in , you have three choices to sign in with Windows Hello:. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera

If your printer is on and connected to the network, Windows should find it easily. Available printers can include all printers on a network, such as Bluetooth and wireless printers or printers that are plugged into another computer and shared on the network.

Microsoft accounts are for personal use, and for accessing services like Outlook.com, Xbox or Skype. Microsoft work and school accounts are for organizations that use Microsoft 365 for business.. Choose your account type, or learn more about the differences.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Looking for a long-lost app or program? There are several ways you can find what you need. Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and then scroll through the list).