For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.

Select Add a keyboard and choose the keyboard you want to add. If you don't see the keyboard you want, you may have to add a new language to get additional options. If this is the case, go on to step 4.

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Right-click the app, select More, and then select Open file location.This opens the location where the shortcut to the app is saved. If there isn't an option for Open file location, it means the app can't run at startup.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Note: The Automatically save passwords setting has been retired with Microsoft Edge version 124 and later. Instead, Edge will offer to save your passwords each time you enter new credentials in the Edge browser. All your previously autosaved passwords will continue to be available for a seamless login.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.For this reason, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.