若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Next to Choose where to get apps, select one of the available options.To see recommendations, select Anywhere, but let me know if there's a comparable app in the Microsoft Store.. To stop seeing app recommendations, select Anywhere.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

When prompted, enter the product key. You can find the product key on the sticker on the CD case or other packaging. If you need help, see Find your Product Key for Office 2007.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Repair or reset Windows Media Player: If Windows Media Player is not working properly, you can try to repair or reset it to its default settings.To do this, Select Start > Settings > Apps > Installed Apps.. Scroll down and click the three horizontal dots next to Windows Media Player and choose Advanced options, and click the Repair or Reset button. Note that resetting Windows Media Player will ...