2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add the shared folders to their own OneDrive.. This lets them keep the folder alongside their own folders and items, easily move items between folders, and more easily work on it offline.

We want to hear from you! Please continue to share your feedback with us — either in the Google Play Store, directly in the Phone Link and Link to Windows apps, or at the bottom of this article.

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This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Learn how to find your Windows product key for activation or when to use a digital license instead.