An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.

Choose the power mode that works for you and what you want to do on your Windows 10 PC. This lets you determine what’s important to you—getting the best battery life, best performance, or a balance between the two.

Battery Life: Lowering your refresh rate can save battery power by reducing the amount of energy your display consumes.This can be useful when you are using a laptop or tablet and want to extend your battery life.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

The files on your OneDrive are private until you share them. Keep in mind that when you share folders with Edit permissions, people you share with can add the shared folders to their own OneDrive.. This lets them keep the folder alongside their own folders and items, easily move items between folders, and more easily work on it offline.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).