Depending on the enforcement action on your account, you can file an appeal by using the case review process. If the option is available, you’ll see the option to do so from your enforcement history.

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process.

When you create a family group, you can manage privacy and online safety settings for family group members on Xbox One, Xbox Series X|S, the Xbox Family Settings app on mobile devices, and Windows PC.

Learn more about the different types of codes you can use to buy Xbox content and subscriptions.

If you find an issue with content in the Microsoft Store that you think we should know about, there’s an easy way to report it: Select the item in the Microsoft Store that you want to report.

要点. 除非电视或显示器支持，否则不会显示以下某些设置。 如果未看到电视的分辨率，请确保将“电视连接”设置为“自动检测”。 如果未在 20 秒内确认新设置，主机会自动恢复到先前设置。

Learn about the Xbox 360 controller, including its button configuration, setup, and use.

Inappropriate content on a player’s profile; Xbox messages from other players; Activity feed content (such as comments, and posts that contain inappropriate screenshots or game clips)

The Kinect sensor is a legacy product originally released for Xbox 360, and then for the Xbox One series with the Kinect Adapter. Kinect has a built-in camera that lets you play interactive games, take pictures, and more.

Learn how to start a party with your friends on your Xbox console, or while playing Xbox games on your Windows or mobile device.