This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Download and install the My Apps Secure Sign-in Extension. Download and install the My Apps Secure Sign-in Extension, if you're prompted. This extension helps you use your desktop browser to use single sign-on with your organization's cloud apps.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC.

Examples To view your System Information, type: msinfo32 To create an .nfo file in the folder C:\Temp with a name of Test.nfo, type:. msinfo32 /nfo C:\TEMP\TEST.NFO To create a .txt file in the folder C:\Temp with a name of Test.txt, type:. msinfo32 /report C:\TEMP\TEST.TXT To view System Information from a remote computer with a UNC name of BIGSERVER, type:

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

OneDrive is your online cloud storage within Microsoft 365. It lets you store your individual work files that you don't want your colleagues to have access to unless you choose to share the files with them.

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Do you want to learn how to navigate Windows using keyboard shortcuts? Whether you need to switch between apps, open the command prompt, or perform any other tasks, you can find a full list of keyboard shortcuts in Windows on this webpage. Discover how to save time and improve your productivity with these handy tips.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.