Wichtig: Wenn Sie Ihr Gerät verschlüsselt haben, benötigen Sie Ihren BitLocker-Schlüssel, um Ihren PC zurückzusetzen. Wenn Sie Ihren BitLocker-Schlüssel nicht kennen, finden Sie weitere Informationen unter Suchen meines BitLocker-Wiederherstellungsschlüssels.. Während des Zurücksetzungsvorgangs ist es möglich, dass Ihr Bildschirm für einen längeren Zeitraum schwarz bleibt ...

Learn how to get the latest Windows updates to keep your device running smoothly and securely.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

One of the best ways to get the most out of your PC is to make sure you have the latest version of Windows 11 installed. When you check for updates, your PC will also search for the latest device drivers, which can also help improve your PC’s performance.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.

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Note: If your version is newer than those listed below, it’s because there may be a delay between when versions start rolling out and when they are updated on this page.