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Note: Depending on how Outlook is set up, it's likely the folder where the .pst file is stored will open automatically.If it doesn't, browse to the file's location. If you're not sure where your Outlook data file is located, see Locating the Outlook data files.

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Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

There are a few common scenarios in which Windows running on a PC might be discovered to be non-genuine during validation. Repairs. If your PC has been repaired, you might start to see messages on your desktop that Windows isn't genuine.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

View more Microsoft account help topics. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Tip: If you want to bypass File > Open and always use the Open dialog box, do this: Select File > Options > Save, and then select the Don’t show the Backstage when opening or saving files check box. Then, close and reopen any open Office applications. Note that this change only affects what you see when you press CTRL+O to access the Open Files dialog box.

Automated safe mode is triggered if a Microsoft Office application could not start due to specific problems, such as an add-in or extension that won't start or a corrupted resource, file, registry, or template.

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