Important: If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. If you don’t know your BitLocker key, see Find my BitLocker recovery key.. During the resetting process, it is possible that your screen may go black for a long period of time (occasionally upwards of 15 minutes) and that your device may attempt to restart itself during this period.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

When you use Game Mode, Windows prioritizes your gaming experience by turning things off in the background. When you’re running a game, Game Mode:

使用新的 Bing 內建功能體驗 AI 支援的瀏覽. 在 Microsoft Edge 中取得完整的解答、摘要資訊，共同尋找靈感。 按一下下方的 [立即試用]，即可開始使用 AI 支援的 Copilot 網頁版。