Learn how to start a party with your friends on your Xbox console, or while playing Xbox games on your Windows or mobile device.

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.

Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

Select the tile for the member’s account that you want to manage, and then select the Settings icon in the top-right corner of the screen.; Select the Settings icon at the bottom of the Family screen, and then select the tile for the member’s account that you want to manage.

To register or request a repair for your Xbox Series X|S or Xbox One console, you need to know the serial number. You may also need to know the console ID or device ID.

Descubra como resolver o erro de compra do Xbox ao tentar comprar algo na Microsoft Store.

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process.

Can I find out if any action was taken against someone I reported?

如果 Forza Horizon 4 或 Forza Horizon 5 无法启动，或在你的 Windows 设备上崩溃，可以尝试我们提供的多种故障排除步骤。

A guide to connecting a wired or wireless controller to your Xbox 360 console, including how to change batteries and what to do if a wireless controller doesn’t work.