Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

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Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

By default, File Explorer opens to Quick Access. You can set a folder to show up in Quick access so it'll be easy to find. Just right-click (or long-press) it and select Pin to Quick access. Unpin it when you don’t need it there anymore by right-clicking (or long-pressing) it and selecting Unpin from Quick access.. If you want to see only your pinned folders, you can turn off recent files or ...

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Note: Microsoft is updating the way we ask for permission to use your voice data to improve Microsoft products that use our speech recognition technology.This may impact the data you see on your privacy dashboard. To learn more about these changes, see How does Microsoft protect my privacy while improving its speech recognition technology?

OneDrive is built in to some versions of Windows and can't be uninstalled. But you can hide it and stop the sync process, so it stays hidden. To do this, turn off all the OneDrive settings and remove the OneDrive folder from File Explorer.

Note: If you don’t want to start your Surface from your USB drive, make sure the drive isn't inserted in the USB port on your Surface when you start it.

Make the everyday easier with Windows 11. When there's a lot to do, Windows 11 helps you get it done. With intuitive navigation and new multitasking tools, it brings you the performance you want and the security you need.