If you’re still having the problem, or you have a new issue to report, make sure to send that feedback to Xbox. For more info on reporting issues, go to: Provide feedback to Team Xbox. Note The release notes listed on this page are for OS versions shipped to the general worldwide audience only. For information about console updates for users ...

Get help with remote play gaming problems. For help troubleshooting general issues with the Xbox app on mobile, visit:

When you set up an Xbox Series X or Xbox Series S console and connect it to the Xbox network, certain information from your Xbox One automatically becomes available on your new console.

If you’re familiar with networking issues and configurations, or if you’d like to learn more about them, read on. This page details the advanced network settings for Xbox and offers steps for making configuration changes to work around specific networking issues or taking advantage of networking features like Quality of Service (QoS) packet tagging.

Xbox Series X|S and Xbox One consoles features updatable software, including the operating system (OS) and many system, game, and media apps. Occasionally, the system software updates may also update the system’s firmware.

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Learn how to get your Xbox device serviced. If you've registered your device, sign in to your Microsoft account and select Devices.Then choose the specific device to see the device details, including the device's warranty status.

Manage your Xbox subscription Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

With the Xbox Insider Hub, you can participate in the Xbox Insider Program and explore console, game, app previews, and other experiences before they become available to the general public.

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process.