A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

Check the Xbox services, games, and apps for any service outages.

iPhone 说明：如果 iPhone 导入时遇到问题，请确保设备已解锁，并且已接受权限。 适用于 Android 和其他设备的注意事项： 如果你使用的是 Android 手机或其他设备，并且导入不起作用，则可能需要将手机的 USB 设置从“通过 USB 充电”更改为“传输文件”或“传输照片”。

如果麦克风功能出现问题，则以下信息可以帮助你排除故障和解决问题。 确保应用有权访问麦克风. 如果在更新 Windows 10 后未检测到麦克风，则表示你可能需要先授予应用相关权限才能使用它。

There could be various reasons why you want to move OneDrive files from one account to another. You’ve worked hard on your school projects and want to transfer the files in the cloud storage you use at school to your personal OneDrive before you graduate, to use for your resume, portfolio, or even work-related projects.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Le support Microsoft est là pour vous aider avec les produits Microsoft. Trouvez des articles pratiques, des vidéos et des formations pour Microsoft Copilot, Microsoft 365, Windows, Surface, etc.