Notas: A sua palavra-passe do Hotmail ou Outlook.com é a mesma que a palavra-passe da sua Conta Microsoft. Se conseguir iniciar sessão mas estiver a ter problemas com o Outlook.com, verifique o estado do serviço.Se o estado não estiver verde, aguarde até que o serviço volte ao normal e tente novamente.

Note for iPhone: If you are having trouble with your iPhone import, make sure your device is unlocked and you’ve accepted the permissions. Note for Android and other devices: If you’re using an Android phone or other device and import isn’t working, you might need to change your phone’s USB settings from Charging over USB to Transfer Files or Transfer Photos.

如果尝试将 Outlook.com 帐户添加到 Outlook 或其他邮件应用，可能需要 POP、IMAP 或 SMTP 设置。 可以在下面找到它们，也可以在 Outlook.com 设置中查看它们。. Outlook 和 Outlook.com 可能能够自动检测帐户的邮箱设置，但对于其他非Microsoft帐户，可能需要联系电子邮件提供商了解其设置。

If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.

If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details.. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Creating a passkey. To create a passkey for your Microsoft account, follow these steps on the device for which you’d like to create a passkey:

Going passwordless refers to removing your password and using a passwordless method to sign in instead. Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide ...

Check the placement of the wireless USB dongle. The wireless USB dongle should be plugged into a USB port that allows for the best reception and minimizes the distance between the wireless USB dongle and the keyboard or mouse.

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