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检查 Xbox 服务、游戏和应用是否有任何服务中断。

Find out how to request a refund for your Xbox digital purchases or subscriptions on the official Xbox Support website.

Check the Xbox services, games, and apps for any service outages.

On the sticker at the back of the console (the bottom of the console for Xbox One). In your settings. Select Profile & system > Settings > System > Console info.The serial number appears first in the list displayed.

Las mercancías digitales, como aplicaciones, juegos, contenido de complementos, suscripciones, películas, programas de televisión y libros, no son reembolsables, a menos que la oferta o la legislación aplicable especifiquen tu derecho al reembolso.

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Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

如果你在下载和安装 Windows 更新时收到错误代码，更新疑难解答可以帮助解决该问题。 选择“开始 ”>“设置> ”>“更新和安全 ”>“疑难解答”>“其他疑难解答”。 接下来，在“启动并运行”下，选择“Windows 更新” > “运行疑难解答”。 运行完疑难解答后，最好重启设备。

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