Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

We want to hear from you! Please continue to share your feedback with us — either in the Google Play Store, directly in the Phone Link and Link to Windows apps, or at the bottom of this article.

Microsoft Edge is the browser recommended by Microsoft. Support for Internet Explorer ended on June 15, 2022. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers.

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.

Get more out of your email with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. New features like Files and attachment previews let you see your pictures and files without leaving your inbox.

In Date & time, you can choose to let Windows 10 set your time and time zone automatically, or you can set them manually.. To set your time and time zone in Windows 10, go to Start > Settings > Time & language > Date & time.. Open Date & time settings