Learn about the benefits of using a PIN to help keep your account secure on Xbox.

For all other connection issues, skip to the section "Wireless network troubleshooting" below.

Find answers to some of your questions about Xbox enforcement actions.

To fix your connection, first check your router: Make sure your router has the latest updates.

Any organizer in the family group can add new members to the group. To add a member, follow the steps on this page.

Xbox app on PC updates Discover the newest features and release notes for the Xbox app on PC.

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost. Your console syncs when it’s connected to the Xbox network, but if you've been offline for a while, connect to the network before taking these steps.

These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.

Select the tile for the member’s account that you want to manage, and then select the Settings icon in the top-right corner of the screen.; Select the Settings icon at the bottom of the Family screen, and then select the tile for the member’s account that you want to manage.

Find links to our pages that describe in detail how to use each Xbox controller and other console and Windows inputs.