Account help
Microsoft account help and support. Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.
Change your two-step verification method and settings
After you set up your security verification methods for your work or school account, you can update the related details. Using the Security info page
Account has been locked - Microsoft Support
Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:
Encrypt email messages - Microsoft Support
When you need to protect the privacy of an email message, encrypt it. Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016
Sign-in options in Windows - Microsoft Support
Dynamic lock is a security feature that automatically locks your device when you are not around. It uses Bluetooth to pair with a phone, and locks the device when the Bluetooth signal drops below a certain level, indicating that you are no longer near your device.
Import your favorites in Microsoft Edge - Microsoft Support
Keep your favorites here or drag them to wherever you want. You can also create, delete, or rename your favorites folders. To arrange favorites alphabetically, press and hold (or right-click) any item in the list.
Help with Microsoft Store purchases - Microsoft Support
Country/region. Microsoft Store sales support. Technical or download support. Egypt +20 2 353 3333. Technical support. South Africa. 0800 167 344. Technical support
Applies To: Microsoft account dashboard
What's new in Office 2021 - Microsoft Support
Immersive Reader advanced color support. In Immersive Reader, we've added many additional ways you can choose a page color.Selecting a page color can make text easy to scan with less eye strain. On the Immersive Reader tab click Page Color to see a 4x5 color picker.. Click More Colors to see additional color selection options such as Wheel, Sliders, Color Palettes, Image Palettes, and Pencils.
Applies To: Office 2021, Office 2021 for Mac
Language packs for Windows - Microsoft Support
The easiest way to get language packs for Windows 8.1 and Windows RT is to download and install them using the Language Control Panel. Download and install additional languages to view menus, dialog boxes, and other user interface items in your preferred language.
Troubleshooting verification code issues - Microsoft Support
That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.
Applies To: Microsoft account dashboard